Warranty Claim Successful

We're sorry to hear that you're having a problem with your Verde product. Our warranty department will review your claim and you will be contacted within 48 business hours. A copy of the warranty claim details that you just provided have been emailed to you. If you did not receive this confirmation email, please check your junk mailbox. 

What’s next?

• Within two business days of receiving your claim, our warranty department will contact you via email or phone.
• If the product is within the valid warranty period and judged by Verde to be defective, we will replace the product free of charge.
• If the problem is not covered under our warranty guidelines, you will be offered a replacement upgrade at a discounted price.

If you have any questions about our warranty policy, click here.

We will be in contact shortly to advise you of the status of your claim. Thank you for your continued support of Verde Bikes.